Best IT Services in Dubai Abu Dhabi Sharjah UAE

Looking for IT services in Dubai, Sharjah, or anywhere in the UAE? SICT can help! Our team of experts specialize in managing technical systems , network cabling and keeping everything running smoothly around the clock. Say goodbye to IT headaches and let us take care of your company's IT services and support at a reasonable cost. With SICT, your satisfaction comes first, and we don't charge for each visit by our team. Choose from our flexible 6-month or 1-year packages based on your IT needs. Plus, our all-inclusive support agreement ensures that you won't have to worry about IT problems. We'll keep your IT systems and network equipment in top shape with regular maintenance and checks, so you can use all your IT systems with ease.

OUR MISSION

We want to help our customers with their IT needs by providing valuable information. This helps them make the best choices and buy quality things. Our goal is to make our customers happy, and we have many services to offer. We take care of everything, from maintaining the framework to monitoring applications 24x7. Our professional services provide peace of mind and guidance for smooth operations. We offer many solutions within your budget and deliver them on time. 

MANAGED IT SERVICE

To succeed in today's market, it's essential to have a strong and modern IT infrastructure. However, small and startup companies often struggle to keep up with the pace. That's where we come in - we'll take care of all your IT needs so you can focus on managing your business. With over a decade of experience in the industry, we know the best strategies that will work for your business. When you choose us, you'll have access to the best IT expertise available. We provide managed IT support and quality services, using the latest products and trends. Trust us to help you grow and succeed in the competitive market.

IT INFRASTRUCTURE PLANNING

Your process for business procedures and systems is vital to your success. To be competitive, you must keep them optimized and up to date. Allow SICT Dubai's skilled experts to teach you how to use your resources in the best way. I have connected my IT framework with major capital amount. As well as ongoing expenditures for maintenance and upgrades. Planning is essential to assure cost-effective and maintain high service standards. We provide a stronger alignment of IT with business objectives. By making better use of current assets.

NETWORK MANAGEMENT

At SICT, we offer a wide range of IT services that few other agencies can match in terms of variety, experience, and depth. Thanks to our strong partnerships with top IT brands, we are able to provide the most up-to-date hardware solutions and service choices on the market. Our expert team can help you with everything from development to business performance. We offer upgrades, support, operations, and maintenance to ensure that your IT infrastructure is always running at its best. With our help, you can have the hands-on coverage you need to keep your business operating at peak efficiency.

PHONE SERVICES

At SICT, we offer a comprehensive range of telecom network planning and consulting services to help you meet your corporate connectivity needs. Whether you require system integration and migration or network upgrades, our team of experts are equipped to handle it all. We provide installation, testing, repair, and replacement services, as well as software upgrades, to ensure that your telephone system operates smoothly and efficiently. Our services are available 24/7, so you can rely on us whenever you need us. Let us help you optimize your telecom network and enhance your business communication.

HELP DESK

When there is a problem, the SICT Helpdesk team is the first point of contact for the majority of our clients. Our Helpdesk team not only communicates clearly but also has many years of experience in resolving IT issues. The Technical team is a part of the Helpdesk that you don't see or even talk to, but they have even more experience and are specialists in their own right. The SICT Technical team is part of the Helpdesk but provides technical support to both our on-site engineers and the Helpdesk. For more information, please contact us.

REPORTING

Reporting is quite often the only way for our clients to assess SICT's performance. Many IT issues are resolved without our clients' knowledge. In fact, the vast majority of IT support tickets are generated and resolved without the involvement of the client; this is referred to as preventive service. Reporting is the benchmark by which SICT clients can measure and visualize our services. For more information, please contact us.

POLICIES & PROCEDURES

SICT can assist in customizing and implementing Policies and Procedures. Policies and Procedures are the structured way for our Clients to describe their processes, from Standards to Backup systems, from Hiring to Dismissing - Policies and Procedures are frequently the only way for our Clients to document and improve internal as well as external processes. SICT employs the same policies and processes to provide award-winning IT support. For more information, please contact us.

ON-SITE

A number of SICT Clients have requested Onsite Engineers, in which we collaborate with our Clients to provide the right person and skill set. In many cases, we find that a part-time Onsite engineer, rather than a full-time Onsite engineer, will resolve a time-critical problem more cost-effectively. A well-executed technology roadmap by using Managed Services can even eliminate the need for an onsite engineer in many cases. When remote support or telephone support is insufficient, our onsite engineers provide callout onsite support. SICT takes pride in clear communication and quick resolution. For more information, please contact us.

LEASING

IT leasing ensures that your office equipment is always up to date. Computers, servers, printers, software, and other technological devices become obsolete over time. SICT as your equipment leasing company bears the financial burden of obsolescence when you lease IT hardware. One constant is that technology will become obsolete quickly, in a matter of months. For more information, please contact us.

DISASTER RECOVERY

Imagine not being able to enter your office in the morning due to a building fire, flooding, or legal disputes. How will you continue to carry out business? SICT has a comprehensive disaster recovery plan in place to ensure that our clients continue to receive high-quality IT support. Nobody wants to plan for the worst, but failing to do so could harm your business or force it to close. DR does not have to be costly; simply implementing Policies and Procedures, off-site backup, and Cloud Solutions can save you money and time. For more information, please contact us.